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My Care Concierge Sdn Bhd (“Care Concierge”)

Industry Leader: Senior Living Specialist 

Care Concierge is a multi-award-winning provider of elderly care solutions. The Company provides professional caregiver support, allowing the elderly the option of having care provided to them in the comfort of their own homes, or at its premium assisted living facilities across the Klang Valley and Penang. 

Care Concierge is able to mobilise more than 2,000 nurses, therapists and caregivers on its platform to provide specialised care such as post-hospitalisation recovery, dementia care, stroke care, cancer care and palliative care. 

To enhance their portfolio of services and differentiate themselves from their competitors, Care Concierge leverages the use of digital technology via its proprietary mobile application which allows it to provide important information such as blood pressure, heart rate, diet, daily activities and medication of patients. This provides added comfort and peace of mind to family members and allows for the company to track and maintain its service levels to the highest standards. 

Care Concierge has received several awards including including Alibaba Jumpstarter's Global Top 40 Startup 2020, Wild Digital Startup Disruptor 2019, Ageing Asia Eldercare Innovation Awards 2020 and Khazanah Impact Innovation Challenge 2021 in recognition of the Company’s efforts to revolutionise the elder care industry.

This investment was completed via BCP Asia Fund I in October 2022.

In August 2023, Care Concierge was featured in the Forbes Asia 100 To Watch list, which spotlights notable companies on the rise across the Asia-Pacific region. Care Concierge was one of six Malaysian companies that made it to the final 100 selected from over 550 companies.

Bintang's investment in Care Concierge is driven by our commitment to enhancing access to high-quality healthcare services, reducing hospital readmissions, and supporting the adoption of value-based care models. As our population ages and the demand for home healthcare services surges, the global home healthcare market is projected to reach around US$500 billion by 2027. Additionally, Care Concierge's innovative approach to healthcare can create new employment opportunities in the rapidly expanding healthcare industry, which is becoming increasingly crucial in our aging society. Bintang's investment in Care Concierge exemplifies our unwavering dedication to building a healthier and more prosperous future for all.

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